Salon Potential 02-9552-2829 or 0433 471 333 | Salon Software - Salon Potential

 

No hidden or ongoing costs

  with Salon Potential

  
Salon Potential Pty Ltd ABN 56 006364101
P.O.Box 701 GLEBE NSW 2037

-Phone (02) 9552-2829 or 0433 471 333

Fax Only (02) 951 85265


SUPPORTLINE MEMBERSHIP

   60 Day Support line membership is included with your first purchase of Salon Potential.

 

 
 
SUPPORT LINE MEMBERSHIP 2017
 
(You receive
60 dayphone supporwith
software only purchase)
 
 
 
12 Monthunlimitephone support is only $365.00
That's only $1.00 a day
 
THIS PRICE APPLES TO ALL VERSONS OF SALON POTENTIAL:
 
 
*AdditionaSalons operated or ownebsame owner $182.50
 
 
Admin.Copieare onlofferetcurrent 
supportline members.
For thiyearlfee of $182.50
 
**Non support linememberwho wish to operatAdmin.
 
Copies of SalonPotential. Must purchase a copy of the program
 
SUPPORTLINE MEMBERS
CAN CALL WHEN THE NEED  ARISES.
 
Weekends are for emergency
calls only
 
** Supportline foalversions can be paid over the12 months by monthly payment plan ViaEzpay
Email for detail
 
 
NOSUPPORT LINEMEMBERS
 
Please notAll calls received or support required from non suppormemberwill be charged at the current ratof $65.00 per15 minutcall.Then $4.33 per minutthereafter
 
 
Non supportclientsCreditCard detailwill be requested beforsupporsupplied  -Thialso appliesto Email
question– Before supplying any support your recorwill be checked.
 
Business hours
 
9am to 5pm Monday to Friday 
 
Phone 02 9552 2829
 
Email support@salonpotential.com.au
 
 
No after hours or weekend support offereto Non supportline members
 
Support-line Members - may call mobile any time
 

 With any computer software system, the program is only as good as the support you receive, so here are a few questions.

 

 

Access to our Emergency Phone service
This gives you access to our special emergency hotline, for those problems that crop up out of hours!. All support members receive access to my EMERGENCY mobile
HOTLINE each year, so you can always get your questions answered!
Non support-line via email only

 

Discounts on Salon Potential Updates *Discounts on On-site training or consulting service * Email Newsletters – Special News letters to support line members.

 02 -9552 2829
 

Remote Assistance

is free to support line members where it relates to problems with

Salon Potential. Remote Assist for problems related to NON Salon Potential

E.G. Virus or other program or computer problems will be charged for at the same rate as in house service. .. All remote support jobs for Non Support will need to be paid Via Credit card prior to starting. Non support Charges will apply..
  

SALON POTENTIAL

Support  PRICING

 
 

Major upgrades $210.00 per version – Mini Updates $45.00 per update
Onsite training/consulting $130.00 per hour (minimum 2 hours)

+ $65.00 call out fee metro area. Outside Metro area addition charges apply + any travel and accommodation costs incurred

In-house services for data, computer repairs charged at $65.00 per hour. Plus parts if needed

In house, training/consulting $120.00 per hour (minimum 1 hour) then part thereof.

( By appointment only)


Support line Members who wish to Upgrade from Versions of the program


To upgrade from one level to the next you simply pay the difference in the current RRP.

Support Line membership is NOT transfered to new owner

  

SALON POTENTIAL NO SUPPORT LINE MEMBERS PRICING

NON Support-line subscription

Support ONLY Offered with in BUSINESS HOURS. NO AFTER HOURS OR WEEKEND SUPPORT SUPPLIED

All prices from Support line above will incur a surcharge of 25%

For Non Support Li8ne Members 

All updates or services paid in advance via credit card for non Support clients. (Updates Non support 14 day support, with updates)
** No support will be supplied to non support line members without standing accounts

NON SUPPORT LINE MEMBERS
Please note All calls received or support required from non support members will be charged at the current rate of $65.00 per 15 minute call.Then $4.33 per minute there after Credit Card details will be requested before support supplied
 

 

 

E-mail club@salonpotential.com.au
Phone 02 9552 2829 or 0433 471 333

Post Salon Potential P.O.Box 701 Glebe NSW 2037